Q: What is your company's main business?
A: Our company specializes in supplying Various of Disposable paper cup forming machine, Cake paper tray machine, 3-sided Book Trimming Machine, Fully Automatic Exercise Book Making Machines, A4 Paper Making Machines, Paper Cutting Machines, Paper Punching Machines and other Post-press processing equipment and materials. We are offering a wide range of solutions to our clients worldwide.
Q: What are your payment terms?
A: We accept payment via T/T, L/C, PayPal, and other methods. The specific terms can be negotiated based on the order size and our mutual agreement.
Q: How long is the production lead time?
A: The production lead time is typically 4-12 weeks after the order is confirmed and the deposit is paid.
Q: What is your MOQ (Minimum Order Quantity)?
A: 1 Unit.
Q: Do you offer OEM or ODM services?
A: Yes, we can customize products according to your specifications or design.
Q: How do you ensure product quality?
A: We have a strict quality control system in place. We also welcome third-party inspections.
Q: Can you help with shipping arrangements?
A: Yes, we have a reliable logistics team that can assist with shipping arrangements and ensure your goods are delivered safely and on time.
Q: What if I have a problem with the products after they are delivered?
A: We provide a 1 year warranty for our machines. If there are any issues, please contact us immediately, and we will offer solutions or replacements as necessary.
Q: How can I get a quote for a product?
A: Please provide us with the product details and the quantity you are interested in. We will send you a quotation promptly.